Provider Support

 

Tip Sheets / Bulletins

 

  • Volume 1: Changing Temperature Scale and Lifetime Micro Results
  • Volume 2: Clinical Review Data Saver and Spell Checker
  • Volume 3: pDoc - Adding Item Details and Understanding Note Status
  • Volume 4: pDoc - Viewing Note Addendums, Problem Lists, and Viewing Home Meds
  • Volume 5: Micro Results, Importing Radiology Impressions, Clinical Review FAQ
  • Volume 6: Adding Orders to Notes, Sorting Data, Customizing My Panel
  • Volume 7: D/C a Med, Saving a Medication Favorite
  • Volume 8: Transfer Orders and Edit Multiple Orders in Order Set
  • Volume 9: Fishbone Diagrams in hCare Portal, Adding Favorite Order Sets

 

Online Provider Guide

 

 

Frequently Asked Questions  (Updated:  8/27/12)

 

Is an online guide available?

How do I get help?

How do I schedule training?

Where can I find Tips and Tricks?

 

Is an online guide available?

  • Yes. View the Online Pocket Guide (3.5MB pdf file). Note: Viewing the EHR Pocket Guide on iPad / iPhone can be optimized by downloading the Adobe Reader application from the App Store. For more info, see PDF Reader Instructions.

 

How do I get help?

  • “Go Green”:  Find a “Super User” who is wearing a Green Shirt or has a Green Dot on MHS Badge
  • Call 575-CPOE (575-2763) for EHR issues
  • Call 575-4511 for technical / computer issues

 

How do I schedule training?

  • We are training now for CPOE
  • Call 575-CPOE (575-2763) to schedule training

 

Where can I find Tips and Tricks?